The CUSN Support Line is a free, confidential telephone service available to anyone working in adult, further or higher education. Our trained advisors are available 24 hours a day, 7 days a week and offer impartial support and advice.
Daniel called the Support Line for help with his workload which was creating pressure at work and at home. He was feeling completely stressed out, unable to sleep properly and becoming irritable with his family.
As a newly qualified lecturer, Daniel felt he had to impress his employer and was taking on more and more work to try and do this.
When Daniel called the College and University Line he was feeling very overwhelmed by his work and didn’t know where to turn. His love for his job was disappearing and he was at the point where he wanted to leave.
Daniel’s coach helped him to focus and to identify what he thought the core issue could be. It emerged that as he wanted to impress his employer his ability to say no to increasing work and responsibility had disappeared.
Working together, Daniel and his coach reasoned that, far from being sacked, his employers would rather he was able to do his job with the enthusiasm he had when employed than sink under the heavy workload he’d taken on. They also discussed what a reasonable workload would be and how to approach his manager in a useful and productive way. The coach also gave tips on how to say no to additional work in the future.
Daniel returned to work the following day with a positive approach rather than dreading the work waiting for him.
One of our aims at College and University Support Network is to help ensure that people like Daniel are able to give their very best at work.
Helping to provide the right kind of support to individuals and their families can be a lengthy process. Everyone who gets in touch receives free, confidential support from someone who understands their problems and can offer constructive, expert help.
Call us on 08000 32 99 52.
There are lots of ways you can support us:
- A regular donation of just £3 a month would help give us the stability to continue to provide a vital lifeline for people like Daniel. Click here to download a Direct Debit form, fill it in and send it to the Freepost address at the top of the form to get this set up.
- A one-off donation of whatever you can spare. Download a form here, or send a cheque directly to us at CUSN, 40a Drayton Park, London, N5 1EW.
- Make a legacy and help finance counselling sessions for those in real need. Click here to find out more about remembering College and University Support Network in your will.
- Spread the word and let others know about the services we offer. Our services are available to all those working in adult, further or higher education, and are all completely free. You could help another professional to stay in the job they love by letting them know we are here. Click here to find out about our promotional materials.
